Terms & Conditions
These Terms and Conditions apply to all purchases made through the website of Danielle & Scott Toronto. By placing an order on our website, you agree to the terms set out below.
For any questions, you can contact us at info@daniellescotttoronto.com.
1. Applicability
By placing an order with Danielle & Scott Toronto, the customer agrees to these Terms and Conditions.
These terms apply to all offers, orders, purchases, and agreements made through our website.
2. Product Information
We do our best to describe our products as accurately as possible and to provide clear and up-to-date information.
However, minor differences in colour, fit, size, or appearance may occur due to screen settings, product updates, lighting, or photography.
Typing errors, pricing errors, or incorrect product information may occur. If such an error is discovered, we reserve the right to correct it or cancel the order where necessary.
3. Orders and Payment
Orders are processed after full payment has been received.
Available payment methods may vary depending on the customer’s location. Customers are responsible for checking which payment methods are available for their country or region during checkout.
Once an order has been placed, the customer will receive an order confirmation by email.
4. Processing and Delivery
Our estimated delivery times are as follows:
- Processing time: 1–3 business days
- Shipping time: 3–7 business days, depending on the customer’s location
Orders may be shipped directly from our international supplier or fulfillment partner.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, peak periods, or other circumstances outside our control.
5. Returns and Cancellations
For all return conditions, please refer to our separate Return Policy.
Returns must always be requested first by contacting us at:
Orders can only be cancelled if they have not yet been processed or shipped.
6. Liability
The customer is responsible for providing a correct and complete shipping address when placing an order.
We are not responsible for lost or missing packages if the tracking information shows that the parcel has been delivered to the address provided by the customer.
If an incorrect or incomplete address is provided, this remains the responsibility of the customer.
7. Intellectual Property
All content on our website, including texts, images, logos, product photos, designs, and branding, belongs to Danielle & Scott Toronto or is used with permission.
This content may not be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.
8. Complaints Procedure
If you have a complaint about our products or service, please contact us by email at:
We aim to respond within 5 business days.
Please include your order number, a clear description of the issue, and any relevant photos or information so we can review your complaint properly.
9. Governing Law
These Terms and Conditions are governed by Dutch law, unless mandatory consumer protection laws in the customer’s country provide otherwise.
This means that certain local consumer rights may still apply depending on the customer’s location.