Privacy Policy
This Privacy Policy applies to the services of Danielle & Scott Toronto. We respect the privacy of our customers and are committed to protecting the personal information you share with us. Any personal data provided through our website will be handled carefully, securely, and in accordance with applicable privacy regulations.
By using our website or placing an order with us, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or create an account, we may collect the following personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address
- Device and browser information
- Website activity and browsing behavior
- Order history and customer support communication
We only collect information that is necessary to process your order, improve our services, and provide a smooth shopping experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Arranging delivery and shipping updates
- Providing customer service and support
- Sending order confirmations, updates, and relevant service messages
- Improving our website, products, and customer experience
- Preventing fraud and ensuring website security
- Complying with legal and administrative obligations
- Supporting marketing activities, where permitted by law
We aim to use your information only in ways that are relevant, necessary, and beneficial to your experience with Danielle & Scott Toronto.
3. Sharing Information with Third Parties
We do not sell, rent, or trade your personal information.
Your data may only be shared with trusted third parties when necessary to operate our business and provide our services. This may include:
- Payment providers
- Shipping and logistics partners
- Customer service tools
- Website hosting providers
- Analytics and marketing platforms
- Legal or regulatory authorities, when required by law
These third parties may only process your information for the specific services they provide to us and are expected to handle your data securely and responsibly.
4. Data Retention
We keep your personal information only for as long as necessary for the purposes for which it was collected.
This may include:
- completing your order;
- providing customer support;
- handling returns, refunds, or disputes;
- meeting legal, tax, or administrative requirements;
- improving our services and customer experience.
Once your information is no longer needed, we will securely delete or anonymize it where possible.
5. Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, personalize your experience, and support marketing activities.
Cookies may help us:
- remember your preferences;
- keep items in your shopping cart;
- understand how visitors use our website;
- improve website performance;
- show relevant advertisements where applicable.
You can manage or disable cookies through your browser settings. Please note that some parts of our website may not function properly if cookies are disabled.
6. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal data;
- object to certain types of data processing;
- request restriction of processing;
- request data portability;
- withdraw consent for marketing communications.
To exercise any of these rights, please contact us at:
We may ask you to verify your identity before processing your request.
7. Security of Your Information
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we do our best to protect your data, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to keep your information protected.
8. International Processing and Shipping Partners
As an online fashion store, Danielle & Scott Toronto may work with international service providers, suppliers, shipping partners, and fulfillment partners to process and deliver orders efficiently.
This means that certain information, such as your name, shipping address, and contact details, may be shared with relevant partners when necessary to complete your order and arrange delivery.
We only share the information required to provide the service.
9. Customer Service Availability
For questions about your personal data, privacy rights, or this Privacy Policy, our customer service team is available during the following hours:
Monday – Friday: 09:00 AM – 05:00 PM
Saturday – Sunday: 10:00 AM – 04:00 PM
Time zone: GMT-4
10. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Company name: Danielle & Scott Toronto
Email: info@daniellescotttoronto.com
We will do our best to respond to your request as soon as possible.